We’re here to answer your questions

If you can’t find the answer below in our frequently asked questions, contact us today.

How much can I borrow and for how long?

Loans are available from £5,000 up to £2.5m and are available over 3 to 25 years.

What can I borrow the money for?

Whilst we encourage customers to only borrow what they need to pay off their expensive credit and store card debts, we can also provide loans for customers who do not wish to sue it for consolidating credit.

A secured loan can be used for many different purposes including home improvements, a wedding, university fees, a new car or a combination of any of these. It’s your money, so it’s up to you.

Can I repay my loan early?

Yes. You have the right to repay your loan early with all of our lenders. Whilst some lenders have no early settlement fees, there are some that may charge up to a maximum of two months interest and a discharge fee of approximately £185.

Early settlement fees vary between lenders and we will of course confirm in writing on the credit agreement if any early settlement fees are applicable to your loan.

Who can apply?

We can help customers with many different financial circumstances. We provide loans to homeowners aged 18 and over and who are resident in the UK.

How do I apply?

You can apply online now, 24 hours a day, 7 days a week for a fast, no-obligation decision.

Alternatively call [do action=”telephone”][/do] to speak with one of our friendly team and apply by phone. We’re open Monday to Friday 9am – 8pm and Saturday 10am – 1pm.

What if I have bad credit?

If you have missed repayments on other credit, have CCJs, arrears or defaults we could still help you. We have access to a wide choice of loans from leading secured loan lenders and we have loans to help customers even with severe credit problems.

Our highest rate is only [do action=”torate”][/do] variable even for customers with severe credit problems. Our rates start from as low as [do action=”fromrate”][/do] variable and over 66% of customers receive our typical rate of [do action=”typicalrate”][/do] variable or lower.

Will I need to make a joint application?

If you are married or you both jointly own the property you are securing the loan on, you will need to make a joint application.

Can you secure a loan on a buy-to-let property?

Yes. We have a number of loan options available for customers who would like to secure the loan on a buy-to-let property.

Benefits include:

  • No minimum ownership period
  • Unlimited number of investment properties in the background
  • 1st Charges
  • Low value properties
  • Heavy adverse accepted

Are Improve Finance a lender or a loan broker?

Improve Finance are an established loan broker – not a lender.

This means that as an independent loan broker we are able to compare secured loan options from a wide range of leading UK lenders to offer our customers a wide choice of loan options and find the right one for each customer.

Are there any fees?

There are no upfront fees and if you’re not completely happy and the loan does not complete, you are not charged any fees.

For processing the loan, a broker and lender fee is charged and is added to the loan total. This will already have been included in your monthly repayments quote provided, so there are no hidden charges. We are completely transparent with our fees and a full breakdown of any interest charges or fees will be clearly shown so there are no surprises for you. What you are quoted is what you would pay.

Lender fees vary and some lenders do not charge any fees. Any applicable fees will be provided upon quotation. A broker arrangement fee of up to 15% is applicable on all loans, up to a maximum of £2,995.

What if I can’t make my loan repayments?

On completion of your loan application you will be provided with useful contact information should you need to make any changes to your details or if you are not able to make your loan repayments.

Each lender will have different procedures for late or defaulted repayments and this information will be provided to you for your reference.

Whilst a lender will do what they can to help, you should be aware that your home may be repossessed if you do not keep up repayments on a mortgage or any other debt secured on it.

Have another question? Would you like to speak to a real person?

No problem. Simply call our friendly team on 01656 837 228. We’ll be happy to help you.

Apply for a fast decision