Just a phone call away…

Whether you’re a new or an existing loan customer – we’re always here to help you

New customers

Call 01656 837 228

We’ll be happy to answer any questions or take your application by phone. You can apply online, 24 hours a day, seven days a week.

Existing customers

Call 01656 766 158


We’re open Monday to Friday 9am – 8pm and Saturday 10am – 1pm.

Contact us by post

Improve Finance
Mid Glamorgan
CF35 5AS

Media and advertising enquiries

For all media and advertising enquiries, please email our Media Team.

Customer feedback

To ensure we continue to provide a high level of service to all our customers, we love to receive customer feedback. Email us and let us know your feedback on our level of service and if there is any way you think we could improve.

Let us know your feedback